Terms and Conditions
Last updated: 11 September 2026
These Terms and Conditions (“Terms”) govern your use of https://www.jmhtransport.co.uk/ and enquiries for services from JMH Contracts Ltd, trading as JMH Transport Management (“we”, “us”, “our”).
By using this website you agree to these Terms. If you engage us for External Transport Manager or related compliance services, a separate written agreement or confirmation (for example email confirmation of scope, fees and start date) will also apply and takes priority for that engagement.
1. About us
JMH Contracts Ltd provides professional External Transport Manager (CPC) support and related operator-licence compliance services, including assistance with Operator Licence matters, FORS and DVSA Earned Recognition pathways, as described on this website.
Contact: jmhcontractsltd@gmail.com | 07944 184 137
Area: Guildford, Surrey, and nearby counties as set out on our Rates & Coverage page.
2. Website use
• Content on this website is for general information only. It is not legal advice and does not replace guidance from the Traffic Commissioner, DVSA or your own professional advisers.
• You must not misuse the site (including attempting to disrupt it, scrape it aggressively, or submit abusive or unlawful content via forms).
• We may update or withdraw website content at any time without notice.
3. Enquiries and service engagements
• Submitting a contact form or email is an enquiry, not a contract.
• Services begin only when we confirm acceptance in writing (including email) and agree scope, fees and any conditions.
• Our External Transport Manager and related compliance services are provided under a monthly contract arrangement (retainer), not as one-off retail purchases.
• Fees for standard Green OCRS retainers are as published on our Rates & Coverage page, or as otherwise quoted. Amber/Red OCRS or non-standard work may be priced differently.
• Unless stated otherwise, prices are in pounds sterling. VAT will be charged where applicable and stated on invoices.
• We invoice when the contracted work for the relevant period is complete (or as otherwise agreed in writing). Payment is due by the date shown on the invoice.
• There is no consumer-style “refund policy” for these professional services. Fees relate to contracted monthly work; any adjustment for unused periods or early ending will only apply if agreed in the written engagement terms or confirmed by us in writing.
4. Your responsibilities as a client
Where we act as or support your Transport Manager / compliance arrangements, you remain responsible for:
• Providing honest, complete and timely information and access to records systems we reasonably need.
• Ensuring vehicles, drivers and operations are run safely and lawfully day to day.
• Implementing recommendations we make, where those sit with the operator.
• Maintaining required insurance and operator licence obligations.
Traffic Commissioner and DVSA expectations of “continuous and effective management” sit with the nominated arrangements; our work depends on your cooperation.
5. Ending a monthly contract
• Either party may end an ongoing monthly contract in line with the written engagement terms (or, if none are stated, on reasonable written notice).
• Fees already due for completed work or for periods already invoiced remain payable unless we agree otherwise in writing.
• Website enquiries can be withdrawn at any time before an engagement is confirmed.
6. Liability
• We provide services with reasonable care and skill.
• We are not liable for losses caused by incomplete or inaccurate information you supply, third-party failures, or matters outside our reasonable control.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under English law.
• Subject to that, our total liability connected with any engagement is limited to the fees paid to us for the relevant services in the three months before the claim arose (or such other cap as we agree in writing).
7. Intellectual property
Website text, branding and materials belong to JMH Contracts Ltd or our licensors. You may not copy or reuse them for commercial purposes without our written permission.
8. Privacy
Personal data is handled as described in our Privacy Policy.
9. Governing law
These Terms and any dispute arising from the website or our services are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, unless mandatory consumer rules say otherwise.
10. Changes
We may update these Terms by posting a new version on this page. The “Last updated” date will change when we do. Continued use of the website after changes means you accept the updated Terms for website use. Existing client engagements follow their written terms unless we agree a change.
11. Contact
JMH Contracts Ltd (JMH Transport Management)
Guildford, Surrey, United Kingdom
Email: jmhcontractsltd@gmail.com
Phone: 07944 184 137